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Transportation

Transportation

Introduction

Transportation provides a vital link to jobs, education, health care services and other essential daily destinations. Accessible transportation removes barriers to access for individuals with special needs.

Regular transit service may provide access for many people with special transportation needs. Accessible transit services, sometimes called paratransit, are often available for those who can't access regular transit service. Contact your local transit agency for information about access to both paratransit and regular fixed-route transit services.

Local and state governments have created programs to accommodate the needs of individuals with special transportation needs Transportation services selected here reflect a broad spectrum of options associated with these issues as well as resources and information on paratransit systems and tips for traveling.

In this section you will find information and resources concerning:

• Accessible transit services, sometimes called paratransit, often available for those who can't access regular transit service
• A service to help you select the best ride options for your needs
• Information on overtime parking permits
• Information on mobility equipment
• Tips on mobility options for traveling

For more information on traumatic brain injury, please contact your doctor or refer to the TBI Toolkit, produced by the Washington State Department of Social and Health Services, http://www.aasa.dshs.wa.gov/Library/tbitoolkit.pdf

 

CENTRAL PUGET SOUND

Community Transit
20110 46th Avenue W., Lynnwood, WA
Phone: 425-347-5912; Toll-free: 800-562-1381; TDD: 425-347-7997
Web site: http://www.commtrans.org/  
Email: dartinfo@sssc.org 
Description: Offers high-quality transportation service to people with disabilities and the elderly who are unable to use the transit system or whose transportation is not easily available. Includes Regional Reduced Fare Permits, free Travel Training and Dial-A-Ride Transportation (DART), a paratransit service that provides transportation for people whose disability or condition prevents them from using Community Transit regular route buses.
Areas Served: Snohomish County Lynnwood, Marysville, Edmonds, Monroe, and Mukilteo. Eligibility: To qualify for special service, you must meet the conditions established by the Americans with Disabilities Act (ADA), or by the local transit authority
How to apply: Call for services - If you need any help with bus schedules or planning your trip, (425) 353-RIDE (7433) -- (800) 562-1375 or (425) 778-2188 (TDD)

Everett Transit
2930 Wetmore Ave. – Everett, WA 98201
Phone: (425) 257-8801 press 2 -- (425) 257-7778 (TTY)
Web site: http://www.everettwa.org/transit/  
Email: etmail@ci.everett.wa.us 
Description: Special transportation service.
Areas Served: Provides bus service within the city limits of Everett. Eligibility: Para Transit Information & Applications
How to apply: Call for services

King County Metro Transit
King Street Center -- Second and Jackson, Seattle, WA
Toll-free: 866-205-5001; ACCESS: 206-263-3113; TTY: 877-749-4286
Web site: http://transit.metrokc.gov/  
Email: Access.customerservice@kingcounty.gov
Description: Offers special transportation services such as Paratransit, Dial-a-Ride Transit (DART), ACCESS Transportation, reduced fare, taxi scrip, variable routing van services, and door-to-door services. Also offers Free Travel Training Program; attendant may ride free.
Areas Served: Serves urban and unincorporated King County - Seattle, Bellevue, Shoreline, and Kent
Eligibility: Frail and senior riders
How to apply: Call for services

Pierce Transit Headquarters
3701 96th St SW - Lakewood, WA 98499
Phone: 253-581-8100; Toll-free: 800-562-8109; TDD: (253) 582-7951
Web site: http://www.piercetransit.org  
Description: SHUTTLE is a shared-ride service for people who, because of their disabilities, are unable to ride a regular Pierce Transit bus. SHUTTLE operates oversized vans, all of which are wheelchair accessible. If a SHUTTLE van is not available, we may transport you in a contracted vehicle, such as a taxi
If you are 65 or older, or have a doctor-verified disability, you may ride for a reduced fare. Areas Served: Pierce County -- Tacoma, Lakewood
Eligibility: To qualify for special service, you must meet the conditions established by the ADA, or by the local transit authority
How to apply: Call for services

Sound Transit
Union Station, 401 S. Jackson St., Seattle, WA 98104,.
Phone: (888) 889-6368, (888) 713-6030 TTY -- Rider Info
Email: main@soundtransit.org
Web site: http://www.soundtransit.org/
Description: To qualify for special service, you must meet the conditions established by the Americans with Disabilities Act (ADA), or by the local transit authority.
Areas Served: Provides service between Tacoma, Bellevue and downtown Seattle. Sounder Trains also stop in Puyallup, Sumner, Auburn, Kent and Tukwila. Service area covers portions of King, Pierce and Snohomish counties.
Eligibility: Persons with disabilities and the elderly who are unable to use the transit system or whose transportation is not easily available
How to apply: Call for ADA and accessibility services (206) 689-4927

Kitsap Transit
200 Charleston Blvd., Bremerton, WA 98312
Phone: 360-479-7272; Toll-free: 800-422-2877; ACCESS –TDD: (360) 377-9874
Email: KitsapRide@kitsaptransit.com
Web site: http://www.kitsaptransit.org/
Description: ACCESS Service provides door-to-door or curb-to-curb transportation to the elderly and disabled unable to use the fixed route transit system for doctor's appointments, shopping, visiting friends, or any other destination within Kitsap County. Paratransit, sometimes called accessible transit services, are provided for those who can't access regular transit service. Areas Served: Bremerton, Silverdale, Poulsbo
Eligibility: To schedule rides on Kitsap Transit ACCESS, you must first complete an eligibility application
How to apply: Call for services

NORTHWEST WASHINGTON

Island Transit
P.O. Box 1735, Coupeville, WA 98239
Phone: (800) 240-8747, or (360) 678-7771 -- Toll Free: (800) 240-8747
Email: brett@islandtransit.org
Web site: http://www.islandtransit.org/
Description: Island Paratransit is a curb-to-curb service for registered, eligible persons of disability who are unable to use the regular bus service.
Areas Served: Whidbey Island
Eligibility: Eligible persons of disability who are unable to use the regular bus service How to apply: Call for services

Skagit Transit
600 County Shop Lane, Burlington, WA. 98233
Phone: (360)757-4433; Toll-free: 877-584-7528; Anacortes residents: 299-2424
Email: skat@skat.org.
Web site: http://www.skat.org/
Description: Skagit Transit provides transit service throughout most of Skagit County with 10 fixed-route buses and 10 Dial-A-Ride routes. SKAT Dial-A-Ride is a public service, which provides specialized transportation compatible with Skagit Transit's fixed-route bus service. It is a pre-scheduled service designed for people who are unable to get to the nearest bus stop or use a SKAT fixed-route bus.
Areas Served: Skagit County -- Mt. Vernon, Burlington, Anacortes
Eligibility: Services for registered, eligible persons of disability who are unable to use the regular bus service
How to apply: Call for services

Whatcom Transportation Authority (WTA)
4111 Bakerview Spur -- Bellingham, WA 98226
Phone: 360-733-1144
Email: comment@ridewta.com
Web site: http://www.ridewta.com/special.html
Description: Offers high-quality transportation service to people with disabilities and the elderly who are unable to use the transit system or whose transportation is not easily available. Areas Served: Bellingham, Blaine
Eligibility: To qualify for special service, you must meet the conditions established by the ADA, or by the WTA
How to apply: Call for services

Clallam Transit System
830 West Lauridsen Blvd., Port Angeles, WA 98363
Phone: 360-452-1315; Fax: 360-452-1316
Email: info@clallamtransit.com
Web site: http://www.clallamtransit.com/
Description: Contracts with Paratransit Services, Inc., d/b/a Clallam Paratransit, a private nonprofit corporation, to provide paratransit (door-to-door) services to elderly and transit-disabled persons in Clallam County.
Areas Served: Clallam County -- Port Angeles
Eligibility: To qualify for special service, you must meet the conditions established by the ADA, or by the Clallam Transit System
How to apply: Call for services

Grays Harbor Transit
705 30th Street - Hoquiam, WA 98550
Phone: 360-532-2770 -- Toll Free: 1-800-562-9730
Email: ghtransit@comcast.net 
Web site: http://www.ghtransit.com/
Description: Provide paratransit (door-to-door) services to elderly and transit-disabled persons. Areas Served: Aberdeen
Eligibility: To qualify for special service, you must meet the conditions established by the ADA, or by Grays Harbor Transit
How to apply: Call for services

Jefferson Transit Authority
1615 West Sims Way - Port Townsend, WA 98368
Phone: (360) 385-4777 - Toll Free: (800) 371-0497 - TDD/TTY: (800) 833-6388
Email: info@jeffersontransit.com
Web site: http://www.jeffersontransit.com/
Description: Dial-A-Ride (Paratransit) Demand-response service for people with disabilities provides door-to-door service and must be scheduled at least 24 hours in advance.
Route Deviated Service - Outside the Dial-A-Ride service area, fixed-route service can deviate by pre-arrangement.
JOE (Job Opportunity Express)
JOE is a grant funded service to help low-income family members gain employment and stay employed by providing job-related transportation services to places of employment, training, job service agencies and child care. This is done by using a variety of providers including Jefferson Transit fixed-route or door-to-door service and taxis to get you to your job or job training, 24 hours a day, at little or no cost to you.
Areas Served: Port Townsend
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services

 

SOUTH SOUND

TriMet I.T.
4012 SE 17th Ave. - Portland, OR 97202
Phone: 503-962-2455; TTY: 503-238-5811; Fax: 503-962-2370         
Email: accessible@trimet.org
Web site: http://www.trimet.org  
Description: For people who cannot use buses or MAX because of a disability.
Areas Served: Portland, Vancouver - (Clark County)
Eligibility: You may be eligible for LIFT service if you have a disability or disabling health condition and your disability or health condition prevents you from independently using TriMet bus and/or MAX service some or all of the time (without assistance, other than from the bus driver) How to apply: Call for services

Mason County Transportation Authority
Phone: 360-426-9434; Toll-free: 800-281-9434; TDD: 360-427-0268   
Website: http://www.masontransit.org 
Email: mcta@masontransit.org 
Areas Served: Mason County
Eligibility: Special transit serves for ADA eligible riders
How to apply: Call for services

Pacific Transit System
216 N. 2nd Street -- Raymond WA. 98577
Phone: 360-642-9418 or 360-875-9418
Web site: http://www.pacifictransit.org/ 
Description: All Dial - A- Ride service for riders who have a disability or disabling health condition and your disability or health condition prevents you from independently using transit services. Areas Served: Serving the North and South Pacific County communities of Aberdeen, Bay Center, Chinook, Ilwaco, Long Beach, Nahcottta, Naselle, Ocean Park, Oysterville, South Bend, Surfside, Raymond, and Astoria, Oregon
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services

Twin Transit
212 East Locust Street - Centralia, WA 98531
Phone: 360-330-2072
Email: twintrn@localaccess.com
Web site: http://www.localaccess.com  
Description: Offers accessible fixed-route service on three routes, seven days per week
paratransit services seven days per week.
Areas Served: Lewis County - Centralia, Chehalis
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services

C-TRAN
2425 NE 65th Avenue - Vancouver, WA 98661
Phone: (360) 695-8918 - TTY (360) 695-2760
Web site: http://www.c-tran.com/
Email: ctran@c-tran.com
Description: Offers special transportation services such as Paratransit, and Dial-a-Ride and reduced fare transit. Also offers Free Travel Training Program; attendant may ride free.
Areas Served: Clark County - Vancouver
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services

Community Urban Bus Service (CUBS)
P.O. Box 128 – Longview, WA 98632                                                            Phone: 360-442-5663
Web site: http://www.cubs-bus.com/
Description: All CUBS buses are front door lift-equipped for our mobility-impaired passengers. Areas Served: Cowlitz County - Kelso, Longview
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services

Intercity Transit
526 Pattison Street, in Olympia
Phone: 360-754-9393; Toll-free: 800-244-6846; TTY: 360-357-7133
Email: dial-a-lift@intercitytransit.com                                                                Web site: http://www.intercitytransit.com/
Description: Offers special transportation services such as Paratransit, and Dial-a-Lift and reduced fare transit. Also offers Free Travel Training Program; attendant may ride free.
Areas Served: Lacey, Olympia
Eligibility: Special transit serves for ADA-eligible riders
How to apply: Call for services